1.How about the packaging ?
Neutral package for standard,customized package with customers labels is available.
2.How long for the delivery time?
RE: 3 to 5 working days for samples, massive orders is within 10-15 working days according to the quantity.30 days for customized products with opening new mold.Urgent delivery time requirement is available,we will try our best to help you.
3.Can i have samples to test ?
RE: Yes,sure. Welcome to order samples for evaluation before bulk order.
4.Does Dualrays have the ability to do independent and development ?
RE: Our engineer department have 12 people. We have the research and development capabilities. We also collect regularly each customer feedback. We have product improvement and new product development. We also hold monthly new product launches.
5.If i have a questions I want to know , how can i contact Dualrays ?
RE: You can like us on the main social medias,such as Facebook,Linkedin,Twitter,Xing,Youtube,Google+,Instagram,send email or call our salesman or directly through major inquiry and send emails to reach us.
Thank you for your using Dualrays LED luminaires, we regards quality first as our marketing philosophy from the design and package of all our
products,we here declare that all of our products are tested by professionals and obey strict quality standards,we have professional after-sale
service team to follow our customers,we promise that when you find any quality problems caused by the products quality itself within its
guarantee period,you can contact us freely. When confirmed by the QC Department, we will immediately help you to exchange or
maintain products for free.Shenzhen Dualrays Optoelectronics Co., LIMITED. will serve you with heart and soul!
